Effective Date: [March 27, 2026]
We value your privacy and are committed to protecting your personal data in accordance with the Digital Personal Data Protection Act, 2023 (India).
1. Information We Collect
When you submit a query through the “Ask a Neurologist” form, we may collect the following information:
- Full Name
- Age
- Contact Number
- Email Address
- Symptoms and medical concerns
- Duration of symptoms
- Current treatment details
- Known illnesses (e.g., hypertension, diabetes, etc.)
- Uploaded medical reports (if provided)
We collect only the information necessary to understand and respond to your query.
2. Purpose of Data Collection
Your personal and health-related data is collected solely for:
- Responding to your medical enquiry
- Providing general guidance based on the information shared
- Reviewing uploaded reports (if any)
- Facilitating appointment-related communication (if required)
Note: The information provided through this form is for general guidance and informational purposes only and not a substitute for professional medical diagnosis or treatment.
3. Consent
By submitting the form:
- You voluntarily consent to the collection and use of your personal and health-related information as described in this policy
- You confirm that the information provided is accurate to the best of your knowledge
- You acknowledge that this service does not provide emergency medical care or definitive diagnosis
4. Data Protection & Security
We implement reasonable security measures to protect your data, including:
- Secure HTTPS (SSL) encryption
- Restricted access to submitted data
- Password-protected systems
- Secure handling of uploaded medical files
5. Data Sharing
- We do not sell, rent, or trade your personal data
- Your information is shared only with authorized medical or administrative staff for the purpose of responding to your query
- Data may be disclosed if required by law or regulatory authorities
6. Data Retention
Your personal and medical information is retained:
- Only for as long as necessary to address your enquiry
- Or as required under applicable laws and medical record guidelines
Uploaded reports may be deleted after review unless required for further communication.
7. User Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Withdraw your consent at any time
To exercise these rights, please contact us at: docrahulchawla@gmail.com
8. Medical Disclaimer
- This platform provides general medical guidance only
- It does not replace in-person consultation with a qualified doctor
- In case of a medical emergency, please contact your nearest hospital immediately
9. Contact Information
If you have any questions regarding this Privacy Policy or data protection practices, please contact:
- 📞 +91 96259 60259
- 📧 docrahulchawla@gmail.com